CANCELLATION POLICY

In response to everchanging student travel needs, we now offer flexible refund options up to 72 hours prior to departure. In consideration of non-refundable payments made by Performing Arts Consultants to tour operators, land operators, airlines and other agents associated with travel and/or festival arrangements, accommodations and/or services, the following will apply:

  • More than 35 Days Prior to Departure - Your initial deposit + any unrecoverable fees paid to suppliers
  • 72+ Hours to 35 Days Prior to Departure - 20% of total trip cost is non-refundable (or total amount paid to PAC if less than 20% of total trip cost) + any unrecoverable fees paid to suppliers
  • 72 Hours or Less Prior to Departure - 100% of payments are non-refundable

* PAC's oustanding supplier and vendor relationships delivered some of the industries highest refund percentages during the pandemic of 2020.

PAYMENT POLICY

Upon receipt of your invoice, please mark the payment dates on your calendar to maintain a punctual payment schedule.

Please make ALL checks payable to: PERFORMING ARTS CONSULTANTS. We are now pleased to accept group payments by credit card with a surcharge of up to 5% per transaction unless otherwise specified. Please include your group’s ID number with ALL payments.

Payments are typically divided into THREE or FOUR payments with the final payment due 60 days prior to departure. Please see your group’s invoice for your trip’s specific payment dates.

Please note the above payment schedule applies only to the basic land package and does not apply to additional services such as air, train, bus, cruises, etc. If your package includes additional services the payment and cancellation policies may differ from standard policy. Please contact your representative for specific information on your package.

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