CANCELLATION POLICY

In regard to non-refundable payments made by Performing Arts Consultants to tour operators, land operators, airlines and other vendors associated with travel and/or festival arrangements, accommodations and/or services, the following with apply: 

60-46 DAYS PRIOR TO DEPARTURE -$50.00 per person, in addition to any cancellation charges and non-refundable payments as invoiced by the various vendors mentioned above.
45-31 DAYS PRIOR TO DEPARTURE -$100.00 per person, in addition to any cancellation charges and non-refundable payments as invoiced by the various vendors mentioned above.
30 DAYS OR LESS PRIOR TO DEPARTURE -No refunds will be considered at this point of cancellation.

* PAC's outstanding supplier and vendor relationships delivered some of the industries highest refund percentages during the pandemic of 2020.

 

PAYMENT POLICY

Upon receipt of your invoice, please mark the payment dates on your calendar to maintain a punctual payment schedule.

Please make ALL checks payable to: PERFORMING ARTS CONSULTANTS. We are now pleased to accept group payments by credit card with a surcharge of up to 5% per transaction unless otherwise specified. Please include your group’s ID number with ALL payments.

Payments are typically divided into THREE or FOUR payments with the final payment due 60 days prior to departure. Please see your group’s invoice for your trip’s specific payment dates.

Please note the above payment schedule applies only to the basic land package and does not apply to additional services such as air, train, bus, cruises, etc. If your package includes additional services the payment and cancellation policies may differ from standard policy. Please contact your representative for specific information on your package.

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